Privacy Policy

Last Modified: 2024-11-20

<p>Privacy Policy - Brandybot</p>
Privacy Policy - Brandybot
Privacy Policy - Brandybot

Privacy Policy

At Brandybot, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our service, Brandybot, which helps automate eCommerce marketing for small businesses. By using Brandybot, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information

When you interact with Brandybot, we may collect certain personally identifiable information, including but not limited to your name, email address, and any additional information you voluntarily provide. We only collect personal information that is necessary to provide you with the services offered by Brandybot.

1.2 Usage Information

We may also collect non-personally identifiable information about your usage of Brandybot, such as your IP address, device information, browser type, and operating system. This information is collected automatically and is used to improve the functionality and performance of Brandybot.

How We Use the Information

2.1 Personal Information

We use the personal information we collect to provide and improve the services offered by Brandybot. This includes responding to your inquiries, providing customer support, and delivering personalized content. We may also use your personal information to send you important updates and notifications about Brandybot or promotional materials if you have opted-in to receive them.

2.2 Usage Information

The non-personally identifiable information we collect is used for statistical purposes, to analyze trends, administer Brandybot, and gather demographic information about our user base. This information helps us enhance the user experience, optimize Brandybot's performance, and ensure the security of our systems.

Information Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating Brandybot, such as hosting providers, analytics providers, and customer support providers. These third parties are bound by confidentiality obligations and are only authorized to use your personal information as necessary to provide services to us.

3.2 Legal Requirements

We may disclose your personal information if required by law, regulation, or legal process, or if we believe that such disclosure is necessary to protect our rights, enforce our Terms of Service, or respond to a legal request.

3.3 Breach Notification

In the event of a personal data breach, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, unless the breach is unlikely to result in a risk to the rights and freedoms of individuals. If the breach poses a high risk, we will also inform the affected individuals without undue delay.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

5.1 Access and Correction

You have the right to access, correct, or update your personal information held by us. You can do so by contacting us using the information provided at the end of this Privacy Policy.

5.2 Opt-Out

If you no longer wish to receive promotional communications from us, you can opt-out by following the unsubscribe instructions provided in those communications.

5.3 Data Deletion

You have the right to request the deletion of your personal information. Upon request, we will delete your personal information in compliance with applicable laws, unless we are required to retain it for legal purposes.

5.4 Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller, where technically feasible.

5.5 Withdrawal of Consent

If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time. Please note that withdrawing consent will not affect the lawfulness of any processing we conducted prior to your withdrawal.

Data Retention

We will retain your personal information for 90 days, or only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer required, we will securely delete or anonymize it.

Third-Party Links

Brandybot may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party websites or services. We recommend reviewing the privacy policies of those third parties before interacting with them.

Children's Privacy

Brandybot is not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we may have inadvertently collected information from a child under 18, please contact us using the information provided below, and we will promptly delete that information.

International Data Transfers

Your personal information may be transferred to, stored, or processed in countries outside of the European Economic Area (EEA). We take steps to ensure that your information receives an adequate level of protection, such as using Standard Contractual Clauses approved by the European Commission.

Data Protection Officer

If required by applicable law, we have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our